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Changing package / ask a question

marky9074
Dabbler
Posts: 15
Registered: ‎22-09-2015

Re: Changing package / ask a question

Thanks Ben, that's great news, and excellent customer support  Cheesy
dick:quote
marky9074
Dabbler
Posts: 15
Registered: ‎22-09-2015

Re: Changing package / ask a question

One other thing for anybody in my position dropping down... my DL is very unstable - wildly swings between 15 Mbit/s & 35 Mbits/s on test, and averages about ~25 Mbit/s
When I was on full fat it was rock solid...
BenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 541
Fixes: 20
Registered: ‎02-03-2015

Re: Changing package / ask a question

Hi marky9074,
No problems, if you do find your speeds are fluctuating quite a bit please run these checks from this link as they can help with issues like this.
http://www.plus.net/support/broadband/bbfaults/