Changing (or removing) call plan - has started a new contract....

[#1]

I've read all the threads and posts suggesting changing a call plan would not change the contract length.  However I was out of a fixed contract term and changed my call plan (no other changes were made) and I've been put on a new 18 month contract.

Has the position changed recently as all of the threads suggest this should not affect anything?

[#2]

Thanks for getting in touch @msharpe2407 

This shouldn't happen at all and I'm sorry to see it has.

I've arranged for this to be sorted out for you now which should reflect in your account after tomorrow.

I hope this helps.