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Changing billing date?

mrmarkus1981
Grafter
Posts: 647
Registered: 26-02-2008

Changing billing date?

Afternoon, i have read horror stories on this in the past, is it something that can be done fairly routinely now.
I need mine changed?  Cry
3 REPLIES
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pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Changing billing date?

PN say it cant be done, but I had a problem two years ago with mucked up billing dates an they eventually moved part of it, not the main one though
mrmarkus1981
Grafter
Posts: 647
Registered: 26-02-2008

Re: Changing billing date?

Surely if Plusnet cant/wont change it, i should be able to cancel the one i have and then have them set up a new one on the date i want?
Would welcome a response from a member of the +net team if poss?
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Changing billing date?

Hi there,
Unfortunately we're not able to change billing dates I'm afraid. I suppose you could create a new account and move everything over, though that would mean having a new username and it would be a fair amount of hassle - it's your call though.