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Changing Call Plan Under Contract

john7427
Browser
Posts: 1
Registered: ‎05-05-2021

Changing Call Plan Under Contract

I tried to change my call plan unlimited to just pay as you go line only but the fibre cost shown if I agreed to the change changed to out of contract price and  the total would be more than if I kept the £8 a month call plan which I hardly use nowadays. I have just recently changed to fibre on contract. So is the call plan part of the contact.

Thanks.

1 REPLY 1
RealAleMadrid
Aspiring Hero
Posts: 2,091
Thanks: 916
Fixes: 44
Registered: ‎07-07-2009

Re: Changing Call Plan Under Contract

@john7427 It's a quirk of the Plusnet billing system, you can change call plan without affecting your broadband contract price. Just check your bills to confirm it has changed correctly.