Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Changed mind about moving providers...
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Changed mind about moving providers...
Changed mind about moving providers...
02-02-2015 4:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi we recently decided to change providers to TalkTalk after a free for a year offer but then decided against it after hearing bad reviews,
Our go live date is the 6th of February so we will cancel before that,
I think the Email said we can stay with PlusNet if we change our mind before the 4th and we have.
How do we go about staying with Plusnet?
Thanks in advance
Our go live date is the 6th of February so we will cancel before that,
I think the Email said we can stay with PlusNet if we change our mind before the 4th and we have.
How do we go about staying with Plusnet?
Thanks in advance
Message 1 of 6
(1,334 Views)
5 REPLIES 5
Re: Changed mind about moving providers...
02-02-2015 5:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not sure but you certainly need to advise TalkTalk
Message 2 of 6
(654 Views)
Re: Changed mind about moving providers...
03-02-2015 11:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
"Not sure but you certainly need to advise TalkTalk " and then contact PN customer services on 0800 432 0200 or 0345 140 0200 without delay! Or vice versa.
Message 3 of 6
(654 Views)
Re: Changed mind about moving providers...
04-02-2015 9:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yep, give us a call on those numbers and we can cancel the move away order(s).
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 6
(654 Views)
Re: Changed mind about moving providers...
04-02-2015 9:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Definitely contact Plusnet. I would never in a million years trust TalkTalk to cancel the order even if they said they have!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 5 of 6
(654 Views)
Re: Changed mind about moving providers...
04-02-2015 11:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yup, all sorted yesterday. Thanks.
Message 6 of 6
(654 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Changed mind about moving providers...