Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Change of Product - Do I loose my IP address
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Change of Product - Do I loose my IP address
Change of Product - Do I loose my IP address
07-01-2011 10:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am looking to change my package from Broadband you way option 3 (19.99) to the Extra Package with 60gb bandwidth but I have a question.
I have had the same static IP address for numerous years would I still keep this one when I change package?
I have had the same static IP address for numerous years would I still keep this one when I change package?
Message 1 of 6
(1,095 Views)
5 REPLIES 5
Re: Change of Product - Do I loose my IP address
07-01-2011 10:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In theory yes - but I make sure you raise a ticket saying that you want to keep it
Message 2 of 6
(478 Views)
Re: Change of Product - Do I loose my IP address
07-01-2011 10:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've changed account types a few times over the last 10 years with PN and yet to lose my IP address I got when I was on 56k. but I have always stated in the ticket to keep all existing Features, IP address/web space etc
FTTP 500 regrade from Tues 28th November
Message 3 of 6
(478 Views)
Re: Change of Product - Do I loose my IP address
07-01-2011 10:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the replies I will raise a ticket.
Message 4 of 6
(478 Views)
Re: Change of Product - Do I loose my IP address
14-01-2011 3:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
AFAIK some products have a particular range of IP addresses and if you change you will be assigned an IP from a different range. My static IP address was changed when I moved from Home Surf to BBYW, despite assurances that I could keep the old address.
Message 5 of 6
(478 Views)
Re: Change of Product - Do I loose my IP address
14-01-2011 5:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well I have made the move and have the same address
Message 6 of 6
(478 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Change of Product - Do I loose my IP address