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Cessation charge

w23
Pro
Posts: 6,347
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Registered: ‎08-01-2008

Re: Cessation charge

‎19-05-2015 10:01 PM

Isn't that how telephone transfers already work?
I hope that doesn't get messed up as I may be transferring my landline soon (back to Plusnet, depending on what they can offer me).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
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Registered: ‎10-04-2014

Re: Cessation charge

‎20-05-2015 9:58 AM

BT to BT transfers consist of the phone and the broadband being done separately. A MAC key is needed to take the broadband element, which takes about a week. Following this, the phone takes about two weeks.
The new process removes the MAC, and lets you move the two assets simultaneously a bit like LLU to BT provisions.
@w23 - Let me know if you transfer your phone over and I'll deal with the provision.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 32 of 33
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Mav
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Moved:

Re: Cessation charge

‎08-06-2016 11:43 PM

Moved: https://community.plus.net/t5/My-Account-Billing/Re-Moved-to-EE-help-please/m-p/1341257#U1341257

 

Message 33 of 33
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