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Cessation charge ?
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Cessation charge ?
18-07-2012 7:09 PM
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My account has activated this evening for the first time, i signed up to ( No annual contract ) and i paid £25 for this. But i have noticed in my account that ( Cessation charge ) is Activated.
I dont understand it, can someone please explain why its activated, because to me it looks like its saying im tied up to an annual contract, or maybe im getting it wrong.
Can someone please explain it to me.
Thanks
I dont understand it, can someone please explain why its activated, because to me it looks like its saying im tied up to an annual contract, or maybe im getting it wrong.
Can someone please explain it to me.
Thanks
Message 1 of 7
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Re: Cessation charge ?
18-07-2012 7:33 PM
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Hi Ukste,
Hopefully the link below should explain all for you.
http://www.plus.net/support/customer_service/billing/cessation_charges.shtml
Hopefully the link below should explain all for you.
http://www.plus.net/support/customer_service/billing/cessation_charges.shtml
Message 2 of 7
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Re: Cessation charge ?
18-07-2012 8:18 PM
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ahh i understand sorry for my noobie question and thanks for the info!
Message 3 of 7
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Re: Cessation charge ?
21-07-2012 1:56 AM
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i also signed up to ( No annual contract ) and i paid £25 connection in 28/08/2010 .now i am looking in to canceling my broadband connection only to find i have to pay another £25 for the privalage am i reading this riite? if so i find this ridiculous and would urge any1 to consider this b4 signing as when you have paid £50 in connection and cancelation fees its not so good of a deal as i thought it were .and cannot remember seeing any of this ceasing fees when i signed up.. maybe i didnt read rite and that would be my fault but i will be telling all freinds family and any1 else to be aware of these ridiculous fees
Message 4 of 7
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Re: Cessation charge ?
21-07-2012 2:32 AM
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Hi nich0las,
I'll try my best to explain how the cessation fee works.
If you were to leave Plusnet and move to another provider with a MAC Code, the cessation fee would not apply to you.
If you were to leave Plusnet and not continue broadband with another provider, essentially cancelling broadband altogether, the charge of £25 would apply.
The £25 cessation charge is a charge for completely removing the service from your line.
I hope this clears things up for you
I'll try my best to explain how the cessation fee works.
If you were to leave Plusnet and move to another provider with a MAC Code, the cessation fee would not apply to you.
If you were to leave Plusnet and not continue broadband with another provider, essentially cancelling broadband altogether, the charge of £25 would apply.
The £25 cessation charge is a charge for completely removing the service from your line.
I hope this clears things up for you
Message 5 of 7
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Re: Cessation charge ?
21-07-2012 8:45 AM
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and it's an Openreach charge which Plusnet is passing on.
Message 6 of 7
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Re: Cessation charge ?
21-07-2012 1:39 PM
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Quote from: Chris Hi nich0las,
I'll try my best to explain how the cessation fee works.
If you were to leave Plusnet and move to another provider with a MAC Code, the cessation fee would not apply to you.
If you were to leave Plusnet and not continue broadband with another provider, essentially cancelling broadband altogether, the charge of £25 would apply.
The £25 cessation charge is a charge for completely removing the service from your line.
I hope this clears things up for you
i understand it, i think sometimes we jump in too qucikly without reading small print 😜
Message 7 of 7
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