Cessation charge
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Cessation charge
12-07-2013 9:52 AM
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Had a look at Account details page for the first time since, and to my surprise,noticed that the cessation charge which used to be £25 is now reading zero with a Cancelled status.Is this because I've agreed to a 12 month contract ie will it return to £25 in July 2014 with a status of Active???
Re: Cessation charge
12-07-2013 10:21 AM
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Looks very odd - I'm guessing something happened when the account changed over, though I'm not sure why it removed the contracts like that. I'll get one of our specialists to take a look and see if we can find out what's going on, thanks very much for the heads up.
Re: Cessation charge
12-07-2013 10:54 AM
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Re: Cessation charge
12-07-2013 11:09 AM
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Re: Cessation charge
15-07-2013 11:24 AM
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[Censored] tied me into a new contract and so i have to buy my way out well [Censored]
you im going i will not recommend you to anyone unless i hate them , i know i should read t&cs but stupidly i thought as you were being helpful you would not be setting me up to keep grabbing too much money for rubbish svc .......5 YEARS of your [Censored] is enough .
adie:red avoidance of swear filter removed as per link:rules.
Re: Cessation charge
15-07-2013 1:19 PM
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Quote from: jonnyvanwillis just when you think this shower can get no worse they sideswipe you with a leaving charge .....
That was rather rude hijacking someone elses post to spout forth a load of profanities !
Maybe start another post with your issues in and let one of the support staff take responsibility for it ?
Re: Cessation charge
15-07-2013 4:46 PM
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Sorry to hear you feel that way, the package you have signed to would incur cancellation charges if you decide to leave now.
I've checked over your connection and it seems that your line is performing well, I'm happy to take a look over your connection if you're still experiencing issues.
Re: Cessation charge
16-07-2013 8:47 AM
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Also still showing Cessation charge as £0 CANCELLED
Re: Cessation charge
16-07-2013 10:26 AM
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Quote from: davidj60 Also still showing Cessation charge as £0 CANCELLED
I don't suppose that 'offer' is open to others?
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Cessation charge
16-07-2013 3:28 PM
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Your services charges are £8.49 per month.
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