cancel
Showing results for 
Search instead for 
Did you mean: 

Cease of service

FIXED
Aled92
Newbie
Posts: 2
Thanks: 1
Registered: ‎09-02-2024

Cease of service

I requested a cease of service just over two weeks ago and haven't had any notification or confirmation besides the original email/question raised on my account. There is nothing on my account to suggest that my service will be ending. Does anyone know how long it takes for service to cease and if you receive any notification of this being done? Thanks.
3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 29,499
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Cease of service


Moderators Note


This topic has been moved from Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: Cease of service

Fix

Hi @Aled92 

I've looked into this for you and put a ticket on your account regarding this.

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Aled92
Newbie
Posts: 2
Thanks: 1
Registered: ‎09-02-2024

Re: Cease of service

Excellent, all sorted now. Thanks for your assistance.