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Cashback

suedack8
Newbie
Posts: 5
Registered: ‎16-05-2020

Cashback

Hello

 

when I signed up I was advised I would get £80 cashback. My friend signed up at the same time and has received his but I haven’t. Can someone from Plusnet please chase up for me

 

thanks 

 

sue

 

7 REPLIES 7
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 1,382
Thanks: 247
Fixes: 59
Registered: ‎07-12-2017

Re: Cashback

Hi @suedack8, I have provided a further response on the ticket here.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
suedack8
Newbie
Posts: 5
Registered: ‎16-05-2020

Cashback

Hi

 

i posted a few weeks ago about not receiving the cashback from when I signed up. 
can someone please chase up and get back to me. 

thanks

sue

Strat
Moderator
Moderator
Posts: 30,323
Thanks: 3,303
Fixes: 505
Registered: ‎14-04-2007

Re: Cashback

Moderators Note
Threads merged for clarity.

Customer and Forum Moderator. Windows 10 Firefox 87.0 (64-bit)

Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,870
Thanks: 204
Fixes: 79
Registered: ‎06-08-2018

Re: Cashback

Hello @suedack8

Thanks for getting back in touch with us. 

I can see my colleague Lauren provided a support ticket here, unfortunately as there was no response from your end the ticket closed down due to inactivity. I've now re-opened that for you, please provide the info requested via the ticket and we can go from there. 

 

Thanks. 

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


suedack8
Newbie
Posts: 5
Registered: ‎16-05-2020

Re: Cashback

Hi. Ive open the ticket but it won’t let me reply to it. 

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,140
Thanks: 995
Fixes: 403
Registered: ‎01-01-2012

Re: Cashback

Thanks for getting back to us @suedack8

It appears you may have inadvertently closed it. I've reopened it for you now so you should be able to respond by using the link above and then scrolling down to the section that says 'I want to add more details'

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
suedack8
Newbie
Posts: 5
Registered: ‎16-05-2020

Re: Cashback

Hi. It still won’t let me open anything.
It highlights go to wizard then I get nothing.