when I signed up I was advised I would get £80 cashback. My friend signed up at the same time and has received his but I haven’t. Can someone from Plusnet please chase up for me
Thanks for getting back in touch with us.
I can see my colleague Lauren provided a support ticket here, unfortunately as there was no response from your end the ticket closed down due to inactivity. I've now re-opened that for you, please provide the info requested via the ticket and we can go from there.
Thanks for getting back to us @suedack8
It appears you may have inadvertently closed it. I've reopened it for you now so you should be able to respond by using the link above and then scrolling down to the section that says 'I want to add more details'