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Cashback

Ross4
Newbie
Posts: 4
Registered: ‎08-04-2020

Cashback

My account went live on 02/03/20 but I haven't received the cashback email.
Please sort this out!
5 REPLIES 5
jimmy123
Dabbler
Posts: 15
Registered: ‎05-04-2020

Re: Cashback

Did you check your spam folder?
plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Cashback

I'm looking into this and will provide an update shortly.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Cashback

We've checked and the email was sent on the 10th March. As stated above, please double check any spam folders.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Ross4
Newbie
Posts: 4
Registered: ‎08-04-2020

Re: Cashback

Thank you for replying, plusnettony.

I did not receive the cashback email.

Can it please be resent?

Thank you

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Cashback

I've added a link to the contact us section of the portal Please log in at portal.plus.net, visit 200828696 and then click the link on the ticket to redeem your cashback. Sorry it's a bit long winded.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team