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Cashback?

krizbii
Newbie
Posts: 1
Registered: ‎07-11-2019

Cashback?

I signed up for unlimited fibre at the end of September, but have never heard anything more about the money back reward contained in the deal (I think it was cashback rather than the current gift cards). I've checked my spam and in the plusnet email interface and there's nothing in either of them either. It looks like a common issue on here, so can someone help. Thanks.

1 REPLY 1
OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: Cashback?

Thank you for your post.

 

We're sorry to hear that you've not received your offer as yet.

 

We've just sent you a ticket, accessible here, with instructions on how to claim the reward.

 

Please let us know if you need any further help.