I rang Plusnet today to chase up my outstanding Ā£75 cashback from a couple of months ago, with covid and everything else going on weāve had more important things goin on. I was told they emailed me in may and my cashback has now expired. I couldnāt remember any emails so I checked all my emails, Iāve not had any emails from Plusnet regarding cashback. So their customer service team have lied to me over the phone twice!?
I was wondering has anyone else had these problems with Plusnet?
Quite frankly Iām absolutely appalled with Plusnet and their customer service.š¤¬š¤¬
