Cashback

[#1]

Hello

when I signed up I was advised I would get £80 cashback. My friend signed up at the same time and has received his but I haven’t. Can someone from Plusnet please chase up for me

thanks 

sue

[#2]

Hi @suedack8, I have provided a further response on the ticket here.

[#3]

Hi

i posted a few weeks ago about not receiving the cashback from when I signed up. 
can someone please chase up and get back to me. 

thanks

sue

[#4]

Moderators Note
Threads merged for clarity.

[#5]

Hello @suedack8, 

Thanks for getting back in touch with us. 

I can see my colleague Lauren provided a support ticket here, unfortunately as there was no response from your end the ticket closed down due to inactivity. I've now re-opened that for you, please provide the info requested via the ticket and we can go from there. 

Thanks. 

[#6]

Hi. Ive open the ticket but it won’t let me reply to it. 

[#7]

Thanks for getting back to us @suedack8

It appears you may have inadvertently closed it. I've reopened it for you now so you should be able to respond by using the link above and then scrolling down to the section that says 'I want to add more details'

[#8]

Hi. It still won’t let me open anything.
It highlights go to wizard then I get nothing.