Cashback
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Cashback
12-04-2016 8:29 PM
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Very disappointed that PlusNet have declined the cashback deal from Topcashback. I think it was £12 at the time. Otherwise, service has been reasonable, but don't see why you offer cashback deals if you aren't going to honour it.
Re: Cashback
13-04-2016 8:49 AM
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Hi Steeko,
Unfortunately with the promotional code which you signed up to there wasn't a cashback offer attached to this. This is the reason why you have not received this.
Re: Cashback
13-04-2016 1:17 PM
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When signing up did you opt-in for a sales offer? Our records show your account has a free broadband sales offer which seems to have voided the signup through TopCashback
TopCashback T&C's
What will stop me getting cashback?
- Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as refer a friend, staff or student discounts.
Re: Cashback
25-04-2016 6:57 PM
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Thanks for the responses. It simply had the deal and the amount of cashback, the same as it is just now, different deals with different amounts of cashback. Ie, one of the offers showing today is:
Re: Cashback
25-04-2016 8:18 PM
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hi i am in the same boat been waiting a couple of months for my cheque for £50 iv rang and phoned and still nothing in the post Grrrrrrrrrrrr
Re: Cashback
25-04-2016 9:46 PM
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I wouldn't necessarily blame PN. Topcashback are the most inefficient company I've ever dealt with. They have some good cashback deals but always get the amount wrong when paying.
Re: Cashback
26-04-2016 7:33 PM
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Hey artmo, I've found TCB to be quite good myself. However, PN have declined the cashback for their own offer. There is no good reason why they have declined it, so leaves a sour taste in my mouth.
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