Cashback not received
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Cashback not received
04-06-2021 10:42 AM
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Re: Cashback not received
04-06-2021 11:02 AM
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Hi @Rheya
I've taken a look into this and I can see the particular offer/package you've signed up on didn't actually include cashback.
Apologies for any disappointment caused.
Re: Cashback not received
04-06-2021 11:04 AM
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Re: Cashback not received
04-06-2021 11:07 AM
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Thanks for getting back to me @Rheya
I suspect the signup didn't track properly in that case, as the signup completed as if you went direct through our website. This can normally happen if you've got multiple tabs or browsers open at the same time of signing up, for example you navigate to our site then another site to make the purchase.
Re: Cashback not received
04-06-2021 11:11 AM
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Re: Cashback not received
04-06-2021 11:30 AM
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Thanks for getting back to me @Rheya
Can you drop me a PM with type of cashback you were offered and the amount?
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