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Cashback not materialised

izzieobrien
Dabbler
Posts: 12
Registered: ‎12-02-2015

Cashback not materialised

I signed up with a £35 cashback offer on your website. I, like many people it seems, have not had it still. I was told last week someone would look into it on another thread but they never got back to me and now aren't answering my post.
Is there a problem with cashback processing as this seems to be happening to many people? If so what is the problem exactly?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: Cashback not materialised

There is a ticket open on your account. It looks like the issue has been raised to our marketing teaming for you. I suspect we are just waiting for an update from them for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team