cancel
Showing results for 
Search instead for 
Did you mean: 

Cashback email not received

lingleton
Newbie
Posts: 1
Registered: ‎16-12-2019

Cashback email not received

Hi, signed up for Plusnet broadband back in September with the £75 cashback offer, hadn't received anything as of yet so tried the online chat today, and they advised me that it had expired as I hadn't claimed the cashback. I never received any communications regarding this, so was unaware that it had to be claimed. Can anybody assist with resolving this please? 

1 REPLY 1
OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: Cashback email not received

Hi @lingleton, thanks for your post.

 

I'm sorry to hear that this is the case.

 

I've just sent you this ticket in relation to your cashback. Please let us know if you need any further assistance.