Cashback email not received
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Cashback email not received
21-10-2019 8:07 PM
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My broadband went live on 30th September and I have not yet received the cashback email! I've already checked spam and junk folders and still nothing.
Could you please look into/sort this out for me?
Kind regards
Re: Cashback email not received
22-10-2019 9:26 AM
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Thanks for getting in touch @Netizen
I'm sorry to see you've not received an email to redeem your cashback. Our system is showing this to be sent on 09-Oct-2019 00:02 from no-reply@plusnetrewards.com however to make things easier I've added the link to the form that the email contains to a ticket on your account you'd be able to view Here.
I hope this helps.
Re: Cashback email not received
24-10-2019 1:50 PM
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Thanks, I have now followed your link and am awaiting the reward to arrive by post.
Re: Cashback email not received
24-10-2019 3:15 PM
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