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Cashback email not received yet!

hala
Interested
Posts: 2
Thanks: 1
Registered: ‎20-10-2019

Cashback email not received yet!

Hello,

My broadband went live on 25 September and till now cashback email has not been received yet!. I've  checked spam and junk folders already.

Would you please check this issue and solve it.

regards

 

3 REPLIES 3
JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 77
Registered: ‎06-08-2018

Re: Cashback email not received yet!

Hi @hala,

 

I've just checked and it's showing as sent on 2nd October, as you haven't received it I've claimed the cashback on your behalf to be sent to the address details on file. 

hala
Interested
Posts: 2
Thanks: 1
Registered: ‎20-10-2019

Re: Cashback email not received yet!

Hi @JOLO 

Thank you very much for your help

regards

JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 77
Registered: ‎06-08-2018

Re: Cashback email not received yet!

@hala,

 

Absolutely no problems.