cancel
Showing results for 
Search instead for 
Did you mean: 

Cashback e-mail not received

markstunt1
Interested
Posts: 1
Registered: ‎28-04-2020

Cashback e-mail not received

My service went live on 16-03-20 and I was supposed to receive an e-mail to claim the £75.00 cashback but this has not come through and I cannot get through to cust services on the phone.

What should I do?

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,917
Thanks: 621
Fixes: 174
Registered: ‎27-04-2007

Re: Cashback e-mail not received

We have a helpful guide to our cashback and rewards which may be able to answer your question here: https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/. If you’re still having trouble, then please get back to us here and we’ll be happy to help.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team