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Cashback e-mail not received

markstunt1
Newbie
Posts: 1
Registered: ‎28-04-2020

Cashback e-mail not received

My service went live on 16-03-20 and I was supposed to receive an e-mail to claim the £75.00 cashback but this has not come through and I cannot get through to cust services on the phone.

What should I do?

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Cashback e-mail not received

We have a helpful guide to our cashback and rewards which may be able to answer your question here: https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/. If you’re still having trouble, then please get back to us here and we’ll be happy to help.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team