cancel
Showing results for 
Search instead for 
Did you mean: 

Cashback chase up

wivenhoe6
Grafter
Posts: 42
Thanks: 1
Registered: ‎26-05-2015

Cashback chase up

Hey
Could someone at PlusNet chase up my cashback please?
Signed up in late May...
Thanks
7 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 6,125
Thanks: 592
Fixes: 231
Registered: ‎01-01-2012

Re: Cashback chase up

I'm just looking into this for you.
Just to confirm have you received the e-mail asking you to claim the cashback?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
wivenhoe6
Grafter
Posts: 42
Thanks: 1
Registered: ‎26-05-2015

Re: Cashback chase up

Thanks Matthew.
Yep I can confirm that I received the email & clicked the link before following the process.
Plusnet Help Team
Plusnet Help Team
Posts: 4,522
Thanks: 1,032
Fixes: 204
Registered: ‎25-03-2015

Re: Cashback chase up

Hi wivenhoe6, I've checked our tracker and can see that you completed the redemption on 23/07/15. The cheque should be with you within 30 days from this date, so I wouldn't worry too much just yet.
If you've still not had anything through towards the end of August, let us know and we'll get that chased up for you  Wink
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
wivenhoe6
Grafter
Posts: 42
Thanks: 1
Registered: ‎26-05-2015

Re: Cashback chase up

Okay thanks guys.
I will continue to wait & won't bother you until then. Cheers.
wivenhoe6
Grafter
Posts: 42
Thanks: 1
Registered: ‎26-05-2015

Re: Cashback chase up

Sorry guys, still no cheque...
Plusnet Help Team
Plusnet Help Team
Posts: 6,125
Thanks: 592
Fixes: 231
Registered: ‎01-01-2012

Re: Cashback chase up

I've checked and I can see it was dispatched on the 19th so it should be with you on the 2nd.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
wivenhoe6
Grafter
Posts: 42
Thanks: 1
Registered: ‎26-05-2015

Re: Cashback chase up

Great, thanks Matthew!