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a week ago
Signed up in September, and i'm due £75 cashback talked to a plusnet staff member some weeks ago who told me to wait untill the 6 weeks had passed to make sure the email makes its way to me but the email has not appeared.
Please update me on when I may expect payment.
Thanks for getting in touch with us here.
I'm sorry to hear you've not received your cashback redemption email and I apologise for the frustration caused.
Can you search "firstname.lastname@example.org" in your inbox/spam folders for the email address you registered with us during sign up and let us know how you get on?