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Cashback Cheque Bounced?!
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Cashback Cheque Bounced?!
27-07-2015 9:31 AM
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Received my cashback cheque for joining PlusNet last week. Paid it into my bank and it's now showing as CUI (Centralised Unpaid In) i.e. bounced!
Has anyone come across this before? Spoken to customer support and they're issuing another, but I'm concerned the same will happen again.
Thanks
Katie
Has anyone come across this before? Spoken to customer support and they're issuing another, but I'm concerned the same will happen again.
Thanks
Katie
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Re: Cashback Cheque Bounced?!
27-07-2015 10:26 AM
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This is the first I've heard of it. Are you ok to let me know if there's any problems with the next one?
My early assumption is that this is an anomaly, but I'll investigate further if there's any further reports. Apologies for the inconvenience.
My early assumption is that this is an anomaly, but I'll investigate further if there's any further reports. Apologies for the inconvenience.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
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Re: Cashback Cheque Bounced?!
27-07-2015 2:37 PM
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Hi Matty, thanks for your reply. They said it'll be with me in around 2 weeks but will let you know.
My bank weren't much help as they couldn't tell the reason why it had been rejected and but this would be confirmed to the sender's bank.
My bank weren't much help as they couldn't tell the reason why it had been rejected and but this would be confirmed to the sender's bank.
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