Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Our low-cost broadband on its own
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
I switched to plusnet on the 26th October 2016 using the money saving expert website which had a cash back offer on, I think it was £50.
My son said he received an email and then completed an online form to claim the cashback.
I have not yet had a similar email - please can you help me claim my cash back.
Thank you.Zita Fleming
Hi @flemingmz - thank you for contacting us on the forums.
I see the issue has been raised to our Marketing team to investigate. Once we have a reply, we will update ticket 141244829 for you.