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Cash back offer

Hc11
Newbie
Posts: 1
Registered: ‎03-12-2019

Cash back offer

Hi I have phoned as I have not received any cash back as offered when I signed up, I was given a different number to call to chase this, I was put through to 3 different departments before an automated voice told me the call was ending and I was cut off.
Could you please advice an easier way to chase this or an update?
1 REPLY 1
Beyhive
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 722
Fixes: 44
Registered: ‎25-02-2019

Re: Cash back offer

Hi @Hc11, welcome to the forum.

 

I can see that you have since managed to speak to one of our colleagues at the customer service team to get this issue rectified.

 

Thank you for your patience.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team