cancel
Showing results for 
Search instead for 
Did you mean: 

Cash back not received yet

shantih
Newbie
Posts: 2
Registered: ‎31-12-2015

Cash back not received yet

I had the email from plusnet to claim my cashback on 25th November,  duly claimed a few days later (no later than 30th) and had the confirmation screen but no cheque has arrived yet.  Any idea how long I need to wait?  I'm assuming it's been held up with the post over Christmas but thought I'd better check before the link expires in case I need to claim again? 
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,683
Thanks: 666
Fixes: 167
Registered: ‎05-04-2007

Re: Cash back not received yet

I've just checked on this and your cheque is due to arrive mid-January, apologies if this is later than you expected.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
shantih
Newbie
Posts: 2
Registered: ‎31-12-2015

Re: Cash back not received yet

That's great,  thanks.  As long as I know it's on the way I'm happy  Smiley  appreciate such a fast response too.