Cant pay overdue bill
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Cant pay overdue bill
02-04-2019 4:44 PM
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When i click on plus.net/pay it just says
Error
Sorry, we are not able to complete this request at the moment, please try again later.
I have an outstanding bill i need to pay and im not waiting for ages to do it over the phone.
can someone help?
Thanks
Re: Cant pay overdue bill
02-04-2019 5:20 PM
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Hi @Nick001, thanks for getting in touch.
I am sorry for the issues you are having making payment. Would you be able to try clearing the cache and cookies on your browser and try again for us? If that doesn't work try a second browser / device?
Let us know if you need anything else
Re: Cant pay overdue bill
02-04-2019 5:40 PM - edited 02-04-2019 5:41 PM
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Re: Cant pay overdue bill
02-04-2019 6:40 PM
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Thanks for getting back to us.
Are you going to plus.net/pay after logging into your account?
If that's the case I'm afraid it looks like the only other way to pay on this occasion would be over the phone.
Happy to call you back if you're free tonight?
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