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Cannot view my final bill

FIXED
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Newbie
Posts: 1
Registered: 2 weeks ago

Cannot view my final bill

I received an email about 10 hours ago telling me I have a bill to view, but I cannot even log in to the member centre. Has my account been closed prematurely? Moving to Vodafone on the 4th, and I have tried resetting the password.

2 REPLIES 2
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Dabbler
Posts: 12
Thanks: 1
Registered: ‎12-09-2019

Re: Cannot view my final bill

Hate to break it to you, but that probably won't be your final bill if you haven't even switched yet.  Is it just your regular monthly bill?

 

I switched over 3 weeks ago and am still waiting for final bill; I was told 21 days from termination so hopefully I'll hear something this week coming.  Slightly annoying when there's a refund due!

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Plusnet Help Team
Plusnet Help Team
Posts: 1,341
Thanks: 236
Fixes: 55
Registered: ‎07-12-2017

Re: Cannot view my final bill

Fix

Hi @thrjfr, I tried to call but I'm sorry I missed you. I have provided further information relating to your query here.

 

Thanks for your time today @CarolynG, I have sent an email highlighting our discussion today.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team