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Cannot pay my line rental saver renewal please help

tgr
Grafter
Posts: 116
Thanks: 2
Registered: ‎02-08-2007

Cannot pay my line rental saver renewal please help

have had an email asking me to pay my yearly line saver renewal when I try to do this from the the email it goes to the renewal document and I enter all the details as requested then it j gives a message that something went wrong  I have done this twice and the same thing happened.  So have I paid it or not or worse still have I paid twice can you check and let me know

thank you

TGR

3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,301
Thanks: 9,208
Fixes: 1,478
Registered: ‎21-04-2017

Re: Cannot pay my line rental saver renewal please help

Hi there.

I'm sorry to hear you're having issues regarding your line rental saver renewal.

From what I can see you've paid it. I've provided more detail over Here on your account.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
tgr
Grafter
Posts: 116
Thanks: 2
Registered: ‎02-08-2007

Re: Cannot pay my line rental saver renewal please help

my bank account has now been debited three times and I have several other bills to pay if you do not repay  the extra two debits back to me quickly I may go into overdraft which will cost me more money and could effect my credit rating please do something quickly to restore this cash I am owed

 

Thank you

 

TGR

dvorak
Moderator
Moderator
Posts: 28,424
Thanks: 6,254
Fixes: 1,453
Registered: ‎11-01-2008

Re: Cannot pay my line rental saver renewal please help


Moderators Note


This topic has been moved from Home Phone to My Account / Billing 

 


 

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