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Cannot log in to the member center.

paulpicks21
Grafter
Posts: 422
Registered: ‎08-03-2010

Cannot log in to the member center.

Hi,
I usually log in to the member center every day or 2 to check my usage etc, but today it is saying "Invalid username or password. Please try again."
I have not made any changes to my username or password and I am 100% sure they have been typed in correctly.

Any ideas why?
3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Cannot log in to the member center.

We're having some issues with our internal systems too, which unfortunately means we can't put a service status post out either.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
deathtrap
Grafter
Posts: 1,064
Thanks: 4
Registered: ‎23-04-2013

Re: Cannot log in to the member center.

I can't log in to the member centre either, is there an estimated time of a fix ?
paulpicks21
Grafter
Posts: 422
Registered: ‎08-03-2010

Re: Cannot log in to the member center.

Ok so it's not a problem my end then. Thanks Chris.