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Cannot change Direct Debit date - WHY !!!!!!!

dabbersmate
Newbie
Posts: 2
Registered: ‎29-12-2011

Cannot change Direct Debit date - WHY !!!!!!!

NOW RESOLVED - THANK YOU
I am a tad annoyed  Angry
I have been give a different pay date by my employer, so i ring all my service providers to change my DD date and every single one of them (over 20 of them) agreed to do this except PN - I was shocked when I was told that facility is not offered.
I moved to PN from Madasafish, essentially the same companies, and Madasafish used to allow you to do it online. I cannot for the life of me see what the business reason would be to prevent customers from having a choice of DD date - so much for award winning customer service! gggggrrrrrr  Angry Angry
2 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Cannot change Direct Debit date - WHY !!!!!!!

Hi dabbersmate, I've dropped you a PM about this - hope it helps.
dabbersmate
Newbie
Posts: 2
Registered: ‎29-12-2011

Re: Cannot change Direct Debit date - WHY !!!!!!!

Thanks Matt, I have replied