Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Cannot change Direct Debit date - WHY !!!!!!!
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Cannot change Direct Debit date - WHY !!!!!!!
Cannot change Direct Debit date - WHY !!!!!!!
29-12-2011 2:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
NOW RESOLVED - THANK YOU
I am a tad annoyed
I have been give a different pay date by my employer, so i ring all my service providers to change my DD date and every single one of them (over 20 of them) agreed to do this except PN - I was shocked when I was told that facility is not offered.
I moved to PN from Madasafish, essentially the same companies, and Madasafish used to allow you to do it online. I cannot for the life of me see what the business reason would be to prevent customers from having a choice of DD date - so much for award winning customer service! gggggrrrrrr
I am a tad annoyed
I have been give a different pay date by my employer, so i ring all my service providers to change my DD date and every single one of them (over 20 of them) agreed to do this except PN - I was shocked when I was told that facility is not offered.
I moved to PN from Madasafish, essentially the same companies, and Madasafish used to allow you to do it online. I cannot for the life of me see what the business reason would be to prevent customers from having a choice of DD date - so much for award winning customer service! gggggrrrrrr
Message 1 of 3
(958 Views)
2 REPLIES 2
Re: Cannot change Direct Debit date - WHY !!!!!!!
29-12-2011 2:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi dabbersmate, I've dropped you a PM about this - hope it helps.
Message 2 of 3
(304 Views)
Re: Cannot change Direct Debit date - WHY !!!!!!!
29-12-2011 2:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Matt, I have replied
Message 3 of 3
(304 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Cannot change Direct Debit date - WHY !!!!!!!