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Cannot access my May 2020 broadband bill

Peteandcathy
Newbie
Posts: 1
Registered: ‎11-05-2020

Cannot access my May 2020 broadband bill

Whenever I click to view the broadband bill issued in May 2020, I get the following error message:  "Sorry, we are not able to complete this request at the moment, please try again later."  I have tried on two separate days now.  What is preventing access please?

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 25,022
Thanks: 4,562
Fixes: 1,164
Registered: ‎11-01-2008

Re: Cannot access my May 2020 broadband bill


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing

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WillF
Plusnet Help Team
Plusnet Help Team
Posts: 219
Thanks: 52
Fixes: 21
Registered: ‎31-03-2020

Re: Cannot access my May 2020 broadband bill

Hi @Peteandcathy, sorry for the issue there. I can see a colleague has created a ticket for you to view the PDF file of the May bill. You can view that here

If this post resolved your issue please click the 'This fixed my problem' button
 Will
 Plusnet Help Team