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Cannot access my May 2020 broadband bill

Peteandcathy
Newbie
Posts: 1
Registered: ‎11-05-2020

Cannot access my May 2020 broadband bill

‎11-05-2020 2:29 PM

Whenever I click to view the broadband bill issued in May 2020, I get the following error message:  "Sorry, we are not able to complete this request at the moment, please try again later."  I have tried on two separate days now.  What is preventing access please?

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dvorak
Moderator
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Registered: ‎11-01-2008

Re: Cannot access my May 2020 broadband bill

‎11-05-2020 2:40 PM


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing

Customer / Moderator
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WillF
Plusnet Help Team
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Registered: ‎31-03-2020

Re: Cannot access my May 2020 broadband bill

‎11-05-2020 5:03 PM

Hi @Peteandcathy, sorry for the issue there. I can see a colleague has created a ticket for you to view the PDF file of the May bill. You can view that here

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 Will
 Plusnet Help Team
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