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Cannot View my Referrals

FIXED
Dx7
Rising Star
Posts: 73
Thanks: 2
Fixes: 1
Registered: 12-11-2008

Cannot View my Referrals

Hi 

I have two Plusnet accounts and for three or four days I have been unable to view my lists of referrals on each. The message I get is:

Service Unavailable

The service is temporarily unavailable. Please try again later.

 

Is this a known problem?

 

 

Thanks

John

 

6 REPLIES
Moderator
Moderator
Posts: 26,945
Thanks: 1,749
Fixes: 133
Registered: 14-04-2007

Re: Cannot View my Referrals

I can see mine ok.

Customer and Forum Moderator.

Community Veteran
Posts: 1,894
Thanks: 3
Registered: 20-10-2012

Re: Cannot View my Referrals

Okay here too! Thumbs Up

Geoff,
York.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Cannot View my Referrals

Could you please send your username in a private message?

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Cannot View my Referrals

Fix

Thanks @Dx7,

Struggling to replicate the problem from our side with the accounts you sent me. Are you still having issues?

If so, we'll have to see if it's an issue local to yourself

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Dx7
Rising Star
Posts: 73
Thanks: 2
Fixes: 1
Registered: 12-11-2008

Re: Cannot View my Referrals

It appears to have resolved itself! Both accounts now accessible.  Thanks for looking into this for me Matty - much appreciated.    

MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Cannot View my Referrals

Glad to hear it's sorted.

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet