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Cannot Pay Cancellation Bill

steven3
Newbie
Posts: 2
Registered: ‎14-11-2018

Cannot Pay Cancellation Bill

I owe £1.82.

 

£1.82

 

http://plus.net/pay/ just gives me

Error
Sorry, we are not able to complete this request at the moment, please try again later.

Chat support tells me to call.

Phone support says that you can't pay by phone.

 

Let me pay! It's £1.82! I'll put some loose change in a post box if I have to!

I'd love to see a bailiff try and collect £1.82

3 REPLIES 3
LordFoul
Plusnet Help Team
Plusnet Help Team
Posts: 779
Thanks: 87
Fixes: 31
Registered: ‎06-08-2018

Re: Cannot Pay Cancellation Bill

Hi @ steven3,

 

Thanks for getting in touch, I'm sorry you have been unable to make this payment. Please accept our apologies for any inconvenience experienced.

 

Please can you confirm by private message here whether you still have a direct debit set up on your bank account, as if so the payment will collect on its due date.

 

If not, please advise and I'll be happy to call you to collect the payment.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team
steven3
Newbie
Posts: 2
Registered: ‎14-11-2018

Re: Cannot Pay Cancellation Bill

I did that, no response

TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 1,251
Thanks: 142
Fixes: 57
Registered: ‎26-03-2018

Re: Cannot Pay Cancellation Bill

Hi @steven3

I've taken a look into this issue and raised a further response via the open ticket, which can again be viewed here. Please let us know once you've been able to respond to it so we can pick this back up for further investigation as soon as possible.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team