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Cancelling home phone - what happens to the broadband?

kingkobra
Grafter
Posts: 174
Registered: 23-08-2007

Cancelling home phone - what happens to the broadband?

Hi. My home phone account switches back to BT at the end of the month. I was wondering what will happen to my broadband when it switches, as im on a phone+broadband account at the moment. I hope my broadband isn't going to be switched off?
5 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Cancelling home phone - what happens to the broadband?

your broadband price will increase by £2,50 per month
Other than that nothing should happen
Community Veteran
Posts: 26,678
Thanks: 902
Fixes: 10
Registered: 10-04-2007

Re: Cancelling home phone - what happens to the broadband?

It should keep working but I hope you do realise that your broadband will go up by at least £2.50 per month.
Edit: Jim types faster than me!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Cancelling home phone - what happens to the broadband?

Well done guys.
Couldn't have put it better myself.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
kingkobra
Grafter
Posts: 174
Registered: 23-08-2007

Re: Cancelling home phone - what happens to the broadband?

Thanks for the replies. I hope though, that that doesn't mean I start a contract for broadband, as that is moving to BT as well as soon as the phone line has moved away.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Cancelling home phone - what happens to the broadband?

Hi kingkobra,
This will certainly not re-contract you.
I've had a look at your account and there will be now excess charges.
Thanks for your custom though, I wish you all the best with BT Smiley
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet