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Cancelling BT Sport App

ew0683
Hooked
Posts: 5
Registered: ‎17-06-2018

Cancelling BT Sport App

Hello, would like the help of your team to cancel BT sport app as no option to do so online and unable to get through to the helpline. Please create a ticket and I can confirm the decision to cancel the add on.

Thank you!

8 REPLIES 8
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 107
Fixes: 60
Registered: ‎02-05-2017

Re: Cancelling BT Sport App

Hi @ew0683, thanks for getting in touch.

 

I've provided a support ticket here with regards to your BT Sport.

 

Regards

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
wastepipe
Newbie
Posts: 4
Registered: ‎25-02-2020

Re: Cancelling BT Sport App

Hello I would like to cancel too can you supply me with a ticket too please?

GJM2
Newbie
Posts: 4
Registered: ‎27-02-2020

Re: Cancelling BT Sport App

Hello, would like the help of your team to cancel BT sport app as no option to do so online and unable to get through to the helpline. Please create a ticket and I can confirm the decision to cancel the add on.

Thank you

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,267
Thanks: 6,852
Fixes: 1,139
Registered: ‎21-04-2017

Re: Cancelling BT Sport App

Thanks for your posts and apologies for the delayed response.

@wastepipe I've responded to your thread Here just now regarding this.

 

@GJM2 If you can respond to this ticket confirming you want us to remove access to your BT Sport App, I'll get this sorted for you as soon as I can with immediate effect.

Let us know if there's anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
GJM2
Newbie
Posts: 4
Registered: ‎27-02-2020

Re: Cancelling BT Sport App

Dear Gandalf,
Thank you for your contact, please accept this message as confirmation that I wish to cancel BTSport App off my account.
Kind regards
Gary Meader
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 20,267
Thanks: 6,852
Fixes: 1,139
Registered: ‎21-04-2017

Re: Cancelling BT Sport App

Hi Gary, I'm afraid we can't take a cancellation request for the BT Sport App via our community forums.

Can you respond to the ticket I've linked above?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
richashley06
Newbie
Posts: 1
Registered: ‎18-03-2020

Re: Cancelling BT Sport App

Hello. Please can you raise a ticket for me to cancel the BT Sport app too? As my mobile network is struggling I can't call you and you appear to have removed the online options for cancelling or contacting you. Thank you.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,153
Thanks: 1,009
Fixes: 405
Registered: ‎01-01-2012

Re: Cancelling BT Sport App

Thanks for getting in touch @richashley06

Can you request this by raising the ticket by going here and then post back once you've done so

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team