Cancellation
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Cancellation
Cancellation
17-08-2018 9:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I need to cancel my account but I am waiting on line for 30+ minutes. Any other ways?
Please cancel my account as I am moving out of the UK and do not wish to continue with services. I am moving out on Sep 5.
Re: Cancellation
17-08-2018 9:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderator's note:
Thread moved from Everything Else to My Account/Billing.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Cancellation
17-08-2018 12:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @balbinot
Sorry to hear about the long wait times you have experienced,
In order to cancel your account down you need to call our Customer Options team on 0800 013 2632.
This team are open:
8am - 8pm Monday to Friday
9am - 7pm Saturday
9am - 6pm Sunday
There is currently no wait time,
Best wishes,
Maddy
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page