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Cancellation of my contract

erkankavas
Newbie
Posts: 1
Registered: ‎22-07-2024

Cancellation of my contract

Good morning,

I called you two times and I said I will leave from the UK permanently on 31st July 2024,

And Plusnet said and confirm that you will end my contract on 01st August 2024 and you will send my last bill around 21st August 2024,

But I can`t see my updated contract end date, after I will leave from the UK, I can`t call you again,

Is it possible update my contract end date on my page and  send my last bill before 21st August 2024?

I am looking forward to hearing from you,

Thanks for your support in advance,

Best regards.

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,733
Thanks: 6,603
Fixes: 1,485
Registered: ‎11-01-2008

Re: Cancellation of my contract


Moderators Note


This topic has been moved from Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Cancellation of my contract

@erkankavas I have sent you a Private message Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team