Cancel my broadband contract

[#1]

Hi I would like to serve notice on cancelling my service.

I believe notice period out of contract is 14 days.

Please see this as notice and inform me given the current circumstances how I can ensure that this happens.

thanks

[#2]

Unless things have changed, I don't believe you can cancel your contract via the forum.

You will need to phone in.

[#3]

@imjphilip 

 To be doubly sure I suggest that you write a letter to Plusnet cancelling. If you do a search you will find a cancellation form, which you can fill out, print and drop in the post.

If you are moving to another provider I suggest that you reconsider during the current crisis. There is a shortage of engineers engaged on new connections at the moment so there is a risk that you will end up with no service at all.

[#4]

@imjphilip 

 See here for the form. http://www.plus.net/support/pdf/plusnet_cancellation_form.pdf

[#5]

Been trying your phone line all day which you gave me. But no one is answering.
If this is the way Plusnet treats customers then I am glad I am cancelling.
The country maybe in Crisis but you are the only service I cannot connect to by telephone