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Cancel my account

mellaunder
Just browsing
Posts: 1
Registered: ‎26-05-2020

Cancel my account

Hello,

I would like to cancel my account from 10th June as I have gone with another provider.

 

2 REPLIES 2
Baldrick1
Moderator
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Posts: 9,215
Thanks: 4,176
Fixes: 323
Registered: ‎30-06-2016

Re: Cancel my account

@mellaunder 

This is asking for trouble especially if you are moving to an ISP who also uses the BT infrastructure. You should ask your new ISP to take over your service and get them to liaise with Plusnet over the changeover date and the cancellation of your account.

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tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: Cancel my account

Hi there @mellaunder Smiley We can see the provider who are set to take over, once they've confirmed it with our Suppliers you'll get an email confirming this.

 Noor
 Plusnet Help Team