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Cancel broadband

Sharonno12003
Newbie
Posts: 3
Thanks: 1
Registered: ‎24-08-2017

Cancel broadband

I am trying to cancel my broadband. Chat does not work and don't have time to sit around on hold on the phone is there any email address I can right to please..

2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Cancel broadband

I'm sorry you're wanting to cancel, is there any service issue we can help with at all?

I'm afraid we don't use email for cancellation, the best way is to call us on 0800 013 2632.

As I type, the phone queue for the cancellations team is 0. The longest queue is less than 5 minutes.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Mav
Moderator
Moderator
Posts: 22,397
Thanks: 4,736
Fixes: 515
Registered: ‎06-04-2007

Re: Cancel broadband

Moderator's note:

Unhelpful post removed.

Forum Moderator and Customer
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