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Cancel broadband

Sharonno12003
Newbie
Posts: 3
Thanks: 1
Registered: 24-08-2017

Cancel broadband

I am trying to cancel my broadband. Chat does not work and don't have time to sit around on hold on the phone is there any email address I can right to please..

2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Cancel broadband

I'm sorry you're wanting to cancel, is there any service issue we can help with at all?

I'm afraid we don't use email for cancellation, the best way is to call us on 0800 013 2632.

As I type, the phone queue for the cancellations team is 0. The longest queue is less than 5 minutes.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Moderator
Moderator
Posts: 17,649
Thanks: 2,391
Fixes: 168
Registered: 06-04-2007

Re: Cancel broadband

Moderator's note:

Unhelpful post removed.

Forum Moderator and Customer
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