cancel
Showing results for 
Search instead for 
Did you mean: 

Cancel broadband

Sharonno12003
Newbie
Posts: 3
Thanks: 1
Registered: 24-08-2017

Cancel broadband

I am trying to cancel my broadband. Chat does not work and don't have time to sit around on hold on the phone is there any email address I can right to please..

2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Cancel broadband

I'm sorry you're wanting to cancel, is there any service issue we can help with at all?

I'm afraid we don't use email for cancellation, the best way is to call us on 0800 013 2632.

As I type, the phone queue for the cancellations team is 0. The longest queue is less than 5 minutes.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Moderator
Moderator
Posts: 18,100
Thanks: 2,640
Fixes: 193
Registered: 06-04-2007

Re: Cancel broadband

Moderator's note:

Unhelpful post removed.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still