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Cancel broadband

Posts: 3
Thanks: 1
Registered: ‎24-08-2017

Cancel broadband

I am trying to cancel my broadband. Chat does not work and don't have time to sit around on hold on the phone is there any email address I can right to please..

Community Gaffer
Community Gaffer
Posts: 17,688
Thanks: 667
Fixes: 167
Registered: ‎05-04-2007

Re: Cancel broadband

I'm sorry you're wanting to cancel, is there any service issue we can help with at all?

I'm afraid we don't use email for cancellation, the best way is to call us on 0800 013 2632.

As I type, the phone queue for the cancellations team is 0. The longest queue is less than 5 minutes.

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 Chris Parr
 Plusnet Staff
Posts: 18,753
Thanks: 2,963
Fixes: 251
Registered: ‎06-04-2007

Re: Cancel broadband

Moderator's note:

Unhelpful post removed.

Forum Moderator and Customer
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