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Cancel & Remove BT Sport

Newbie
Posts: 4
Thanks: 1
Registered: ‎30-04-2020

Cancel & Remove BT Sport

Hi, Please can BT Sport be removed from my account?

Thanks,

8 REPLIES 8
Newbie
Posts: 4
Thanks: 1
Registered: ‎30-04-2020

Remove BT Sport from my account

2nd Post.. as you're impossible to contact.

 

Can you remove the BT Sport App package from my account.

Aspiring Pro
Posts: 174
Thanks: 37
Fixes: 3
Registered: ‎03-09-2018

Re: Remove BT Sport from my account

Don't understand why Plusnet won't let users remove packages from the Account page.

 

I have the app, and have enjoyed watching the old football matches.

 

Stay safe

Plusnet Help Team
Plusnet Help Team
Posts: 778
Thanks: 104
Fixes: 58
Registered: ‎02-05-2017

Re: Remove BT Sport from my account

Hi there,

 

Thanks for bearing with us, If you still want to cancel please call us on 0800 432 0200. Alternatively Plusnet customers can now pause their BT Sport payment via this online form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050... . As soon as things change we’ll be in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
Newbie
Posts: 4
Thanks: 1
Registered: ‎30-04-2020

Re: Remove BT Sport from my account

I do still want to cancel, i've already paused it but i still want to cancel. Why is it so hard?

 

Not able to call you as when i do, i get a voicemail message stating you're not accepting calls, so how do you expect anyone to contact you to cancel? (Obviously you don't).

 

So as i've seen posted before, people have had BT Sport removed from their accounts from posting on here, so please remove it from my account.

 

Thanks.

Moderator
Moderator
Posts: 24,565
Thanks: 4,417
Fixes: 1,128
Registered: ‎11-01-2008

Re: Cancel & Remove BT Sport


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Plusnet Help Team
Plusnet Help Team
Posts: 204
Thanks: 13
Fixes: 11
Registered: ‎23-12-2019

Re: Cancel & Remove BT Sport

Hi @jimhopper

 

Thanks for your time today.

 

This has all been sorted for you now, but please do let us know if you have any further questions!

If this post resolved your issue please click the 'This fixed my problem' button
 Katie C
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 204
Thanks: 13
Fixes: 11
Registered: ‎23-12-2019

Re: Remove BT Sport from my account

Hi @jimhopper

 

Thanks for your time today.

 

This has all been sorted for you, but please do let us know if you have any further questions!

If this post resolved your issue please click the 'This fixed my problem' button
 Katie C
 Plusnet Help Team
Newbie
Posts: 4
Thanks: 1
Registered: ‎30-04-2020

Re: Remove BT Sport from my account

Thank you