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Cancel Bt Sport before activation

cordyline
Dabbler
Posts: 16
Thanks: 2
Registered: ‎23-04-2021

Cancel Bt Sport before activation

Ordered By sport yesterday. That was a mistake, I forgot how cumbersome and moody it is. It hasn't changed since I last had it. Keep getting an error message "unable to find an active BT subscription". Don't get these problems with NOW Tv, which is a smooth operation compared to BT. So I want to cancel please...
5 REPLIES 5
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,522
Thanks: 580
Fixes: 99
Registered: ‎27-11-2020

Re: Cancel Bt Sport before activation

Hey there, I have just created a ticket for you on https://www.plus.net/wizard/?p=view_question&id=232949137 Reply back to that and I will do all the work that needs doing Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
cordyline
Dabbler
Posts: 16
Thanks: 2
Registered: ‎23-04-2021

Re: Cancel Bt Sport before activation

Thanks.
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,522
Thanks: 580
Fixes: 99
Registered: ‎27-11-2020

Re: Cancel Bt Sport before activation

This has now been sorted for you Smiley Do you need me for anything else at the moment

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
cordyline
Dabbler
Posts: 16
Thanks: 2
Registered: ‎23-04-2021

Re: Cancel Bt Sport before activation

Will I be charged, as I haven't used it? I couldn't use it because of an error code.
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,522
Thanks: 580
Fixes: 99
Registered: ‎27-11-2020

Re: Cancel Bt Sport before activation

I will sort out any issues with the charge because like you say you didn't use it Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team