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Cancel BTSport App

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Newbie
Posts: 2
Registered: ‎14-03-2020

Cancel BTSport App

Hello.

I'd like to cancel my subscription to the BT Sport App, but I can't find a way to do this online. Coiuld a support ticket be raised, please,to enable me to cancel this add-on?

Many thanks in advance for your help.

19 REPLIES 19
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Plusnet Help Team
Plusnet Help Team
Posts: 7,890
Thanks: 879
Fixes: 380
Registered: ‎01-01-2012

Re: Cancel BTSport App

Thanks for getting in touch @NTS1 and apologies for the delayed response.

I've created a ticket on your account regarding this which can be viewed by going here

Let us know once you've responded and we'll get that picked up for you

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Newbie
Posts: 2
Registered: ‎14-03-2020

Re: Cancel BTSport App

I can confirm that I have responded to the ticket you raised.
Many thanks for your assistance.

Kind regards,

NTS1

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Plusnet Help Team
Plusnet Help Team
Posts: 7,890
Thanks: 879
Fixes: 380
Registered: ‎01-01-2012

Re: Cancel BTSport App

Thank you for getting back to me.

I've actioned that for you now. Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Newbie
Posts: 2
Registered: ‎18-03-2020

Re: Cancel BTSport App

Hi Matthew, as per the OP I too wish to cancel the BT Sport App. Could you raise a ticket for me too? Thank you.

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Dabbler
Posts: 20
Thanks: 1
Registered: ‎02-01-2020

Re: Cancel BTSport App

Id like to do the same please

 

Highlighted
Newbie
Posts: 2
Registered: ‎16-01-2014

Re: Cancel BTSport App

Hi Matthew,

I have been attempting to cancel my monthly BT Sports app subscription.

Please can someone raise a ticket to action this request.

Many thanks,

Mike

Tags (1)
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Plusnet Help Team
Plusnet Help Team
Posts: 7,890
Thanks: 879
Fixes: 380
Registered: ‎01-01-2012

Re: Cancel BTSport App

Thanks for getting back to us.

Can you raise the ticket by going here and then post back once you've done so

 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Newbie
Posts: 2
Registered: ‎18-03-2020

Re: Cancel BTSport App

Thanks Matthew, I've raised a ticket.

Highlighted
Newbie
Posts: 2
Registered: ‎18-03-2020

Re: Cancel BTSport App

Hi, can you cancel the BT Sport App Add-On for my account too please?
Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 7,890
Thanks: 879
Fixes: 380
Registered: ‎01-01-2012

Re: Cancel BTSport App

Thanks @zt that's been done for you now

 

@irf_ahmed Can you raise a ticket using the link provided above and then post back once you've done so?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Dabbler
Posts: 20
Thanks: 1
Registered: ‎02-01-2020

Re: Cancel BTSport App

Hi Matt, ive submitted a ticket. Ref 200128298.

 

cheers

Highlighted
Newbie
Posts: 2
Registered: ‎18-03-2020

Re: Cancel BTSport App

Hi Matthew , that's me raised the ticket. The reference for it is 200128586. Thanks!
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Plusnet Help Team
Plusnet Help Team
Posts: 7,890
Thanks: 879
Fixes: 380
Registered: ‎01-01-2012

Re: Cancel BTSport App

Thanks @AndyinBrum and @irf_ahmed

That's been removed for the both of you

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Dabbler
Posts: 11
Thanks: 1
Registered: ‎26-03-2020

Re: Cancel BTSport App

Dear PlusNet Team,

 

There is no tag/button for removing the BTSport App as suggested on your Website.  Please can you remove the BTSport App from my Account as of today's date and before my next billing date.  I would confirm that today's date, 26th March 2020, is well before my next billing date, Please can you confirm in writing that this has been carried out.

I shall retain this communication as evidence of my formal request to PlusNet.

Many thanks.

 

G